Terms & Conditions

1. Booking & Payment

• All reservations must be made directly through our website.

• A booking is only confirmed once full or partial payment has been received and you receive a confirmation email from us.

• Any bank charges, transaction fees, or currency conversion fees are the responsibility of the guest and are not included in the booking price.

• Prices are subject to change until the booking is confirmed.

2. Check-In / Check-Out

• Check-in time: 17:00

• Check-out time: 10:00

• Early check-in or late check-out may be available upon request and may incur additional charges.

3. House Rules

• No smoking inside the property.

• No parties or events unless previously approved in writing.

• Only registered guests are allowed on the property.

• Quiet hours: 22:00-08:00

• Pets are only allowed with prior approval from the host. Unauthorized pets may result in additional cleaning fees or termination of the stay without refund.

• Please respect the property and neighbors at all times.

4. Occupancy

• Exceeding the maximum occupancy may result in immediate cancellation of the stay without refund.

5. Cancellations & Refunds

• Cancellations must be made in writing via email or whatsapp of Caribbean Lofts Bonaire

• Our cancellation policy:

  • Payment is due when the reservation is made.In case of cancellation more than 30 days before arrival, you will receive a 75% refund.In case of cancellation less than 30 days before arrival or a no show, no refund will be given.

• No refunds will be issued for early departures, no-shows, or eviction due to policy violations.

6. Security Deposit & Damages

• A refundable security deposit of $250 may be required prior to check-in.

• Guests are responsible for any damage caused during their stay beyond normal wear and tear.

• Charges may apply for lost keys, missing items, excessive cleaning, or other property damage.

7. Maintenance & Emergencies

• Please report any maintenance issues as soon as possible to +599 786 4630

• For emergencies (e.g., fire, water leak, safety issues), please call +599 786 4630 or 911.

8. Liability

• We are not responsible for accidents, injuries, or loss of personal belongings during your stay.

• Guests assume full responsibility for their own safety and the safety of any accompanying guests.

9. Compliance

• Guests must comply with all local laws, regulations, and the rules outlined in this rental policy.

• Any violation of house rules, excessive noise, unauthorized guests, or illegal activity may result in immediate action by the host.

• The host reserves the right to terminate the stay without refund and require guests to vacate the property immediately if any serious breach of policy occurs.

• Law enforcement may be contacted if necessary.