1. Booking & Payment
-
All reservations must be made directly through our website.
-
A booking is only confirmed once full or partial payment has been received and you receive a confirmation email from us.
-
Any bank charges, transaction fees, or currency conversion fees are the responsibility of the guest and are not included in the booking price.
-
Prices are subject to change until the booking is confirmed.
2. Check-In / Check-Out
-
Check-in time: 17:00
-
Check-out time: 10:00
-
Early check-in or late check-out may be available upon request and may incur additional charges.
3. House Rules
-
No smoking inside the property.
-
No parties or events unless previously approved in writing.
-
Only registered guests are allowed on the property.
-
Quiet hours: 22:00-08:00
-
Pets are only allowed with prior approval from the host. Unauthorized pets may result in additional cleaning fees or termination of the stay without refund.
-
Please respect the property and neighbors at all times.
4. Occupancy
-
Exceeding the maximum occupancy may result in immediate cancellation of the stay without refund.
5. Cancellations & Refunds
-
Cancellations must be made in writing via email or whatsapp of Caribbean Lofts Bonaire
-
Our cancellation policy:
- Payment is due when the reservation is made. In case of cancellation more than 30 days before arrival, you will receive a 75% refund. In case of cancellation less than 30 days before arrival or a no show, no refund will be given.
-
No refunds will be issued for early departures, no-shows, or eviction due to policy violations.
6. Security Deposit & Damages
-
A refundable security deposit of $250 is required prior to check-in.
-
Guests are responsible for any damage caused during their stay beyond normal wear and tear.
-
Charges may apply for lost keys, missing items, excessive cleaning, or other property damage.
7. Maintenance & Emergencies
-
Please report any maintenance issues as soon as possible to +599 786 4630
-
For emergencies (e.g., fire, water leak, safety issues), please call +599 786 4630 or 911.
8. Liability
-
We are not responsible for accidents, injuries, or loss of personal belongings during your stay.
-
Guests assume full responsibility for their own safety and the safety of any accompanying guests.
9. Compliance
-
Guests must comply with all local laws, regulations, and the rules outlined in this rental policy.
-
Any violation of house rules, excessive noise, unauthorized guests, or illegal activity may result in immediate action by the host.
-
The host reserves the right to terminate the stay without refund and require guests to vacate the property immediately if any serious breach of policy occurs.
-
Law enforcement may be contacted if necessary.
