1. Booking & Payment
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All reservations must be made directly through our website.
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A booking is confirmed once you receive our confirmation email. Payment of the full amount is due 30 days before arrival; for bookings made within 30 days of arrival, payment is due within 3 days of booking. Your dates are only secured once payment has been received.
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Any bank charges, transaction fees, or currency conversion fees are the responsibility of the guest and are not included in the booking price.
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Prices are subject to change until the booking is confirmed.
2. Check-In / Check-Out
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Check-in time: 17:00
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Check-out time: 10:00
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Early check-in or late check-out may be available upon request and may incur additional charges.
3. House Rules
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No smoking inside the property.
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No parties or events unless previously approved in writing.
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Only registered guests are allowed on the property.
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Quiet hours: 22:00-08:00
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Pets are only allowed with prior approval from the host. Unauthorized pets may result in additional cleaning fees or termination of the stay without refund.
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Please respect the property and neighbors at all times.
4. Occupancy
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Exceeding the maximum occupancy may result in immediate cancellation of the stay without refund.
5. Cancellations & Refunds
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Cancellations must be made in writing via email or whatsapp of Caribbean Lofts Bonaire
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Our cancellation policy:
- Free cancellation until 30 days before arrival: any amount already paid is refunded in full. In case of cancellation within 30 days before arrival, 50% of the total booking amount is due. In case of a no-show, no refund will be given.
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No refunds will be issued for early departures, no-shows, or eviction due to policy violations.
6. Damages
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Guests are responsible for any damage caused during their stay beyond normal wear and tear.
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Charges may apply for lost keys, missing items, excessive cleaning, or other property damage.
7. Maintenance & Emergencies
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Please report any maintenance issues as soon as possible to +599 786 4630
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For emergencies (e.g., fire, water leak, safety issues), please call +599 786 4630 or 911.
8. Liability
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We are not responsible for accidents, injuries, or loss of personal belongings during your stay.
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Guests assume full responsibility for their own safety and the safety of any accompanying guests.
9. Compliance
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Guests must comply with all local laws, regulations, and the rules outlined in this rental policy.
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Any violation of house rules, excessive noise, unauthorized guests, or illegal activity may result in immediate action by the host.
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The host reserves the right to terminate the stay without refund and require guests to vacate the property immediately if any serious breach of policy occurs.
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Law enforcement may be contacted if necessary.